Privacy policy
Introduction
Roundups Fundraising Services Ltd understands that your information is important and in the wrong hands it poses a risk to you rights and freedoms. In order to help you protect your information this notice will explain what information we collect, why we collect it, what we do with it, how long we keep it for, who can access it and what your rights are.
What we need
We need to collect the following information from all site visitors:
- IP address
We need to collect the following information from Ripples members:
- Date member joined
- First name
- Surname
- Email address
- Gift aid declaration (if applicable)
- UK address (if you opt in to Gift Aid)
- Chosen good cause/s
- Date chosen
- Round up figure (see FAQs for more information)
- Who you bank with
- Amount donated since joining
We need to collect the following information from Good Causes:
- Organisation name
- Organisation website
- Organisation registration number
- Lead contact person’s name
- Lead contact person’s email address
- Lead contact person’s phone number
- Organisation logo
- Information and imagery relating to the organisation’s work, mission and current projects
- Organisation bank account name
- Organisation bank account number
- Organisation bank sort code
Why we need it
We need to collect this information to:
- Follow up with enquiries
What we do with it
We receive the data listed above through the cookies on our website OR through form submissions on our website/social media OR through direct messages, emails or telephone calls. The data is processed and stored in secure online databases that are only accessible by Roundups Fundraising Services Ltd.
We will not transfer your data to another country.
We do not use automated decision making.
How long we keep it
We generally retain your information 12 months and 30 days after your last engagement with our website or app.
How it will affect you
The results of the process may have the following effects on you:
- You may receive periodic emails from Roundups Fundraising Services Ltd and your chosen charity
- You may be subject to advertising from Roundups Fundraising Services Ltd social media
Who can see it
For members of the Ripples platform, the parties that can access this information are:
- The good cause/s that you have chosen to support
- The individual that referred you to the Ripples platform (if applicable)
- We partner with the financial services company, Salt Edge Limited, to access and retrieve your Account Information in a secure way that adheres to PSD2 regulations. You can read more about Salt Edge in our FAQs. By using Ripples, you indicate that you have read and agree to the Salt EdgeTerms of Service.
For good causes who join the Ripples platform, the parties that can access this information, with the exception of any banking information, are:
- Website visitors
- App users
How we protect it
We implement a variety of organisational and technical controls including:
- Data encryption;
- Anonymisation through tokenisation;
- Regular system reviews;
- Password protection;
- Having a nominated data protection champion;
What your rights are
You can:
- Request a copy of the data we hold on you. If you wish to do this, please email hello@joinripples.org with your request or write to us at Roundups Fundraising Services Ltd, 97 Charlotte Street, London, W1T 4QA.
- Request that we correct or update the data that we hold on you. If you wish to do this, please update the settings inside your Ripples account in the first instance. If this does not satisfy your requirements, please email hello@joinripples.org with your request or write to us at Roundups Fundraising Services Ltd, 97 Charlotte Street, London, W1T 4QA.
- Request that we delete the information we hold on you. If you wish to do this, please email hello@joinripples.org with your request or write to us at Roundups Fundraising Services Ltd, 97 Charlotte Street, London, W1T 4QA.
- Request that we send a copy of your data to another organisation. If you wish to do this, please email hello@joinripples.org with your request or write to us at Roundups Fundraising Services Ltd, 97 Charlotte Street, London, W1T 4QA.
- Object to how we are using data. If you wish to do this, please email hello@joinripples.org or write to us at Roundups Fundraising Services Ltd, 97 Charlotte Street, London, W1T 4QA.
- Raise a compliant with the Information commissioner’s office about us. If you wish to do this, please contact the Information Commissioner’s Office at www.ico.org.uk or the following address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
- Take us or the Information commissioner’s office to court. If you wish to do this then please email hello@joinripples.org or write to us at Roundups Fundraising Services Ltd, 97 Charlotte Street, London, W1T 4QA.
- Withdraw consent to process your data at any time. If you wish to do this, please email hello@joinripples.org with your request or write to us at Roundups Fundraising Services Ltd, 97 Charlotte Street, London, W1T 4QA.
Additionally, we must inform you of the following;
- If we suffer a data breach and your data is effected in way that it poses a risk to your rights and freedoms.
- If we carry out your request to correct/update, erase or not use your data
Contact information
Contact Details for the controller of your data:
Roundups Fundraising Services Ltd, 97 Charlotte Street, London, W1T 4QA
hello@joinripples.org
0203 730 7647
Contact Details for the data protection champion:
Sean Donnelly
hello@joinripples.org
0203 730 7647
However if you are still looking for more information then you can email hello@joinripples.org.